Frequently Asked Questions
What type of examinations are offered and how much time should I allow for my visit?
Medical Examinations usually 1 to 1 1/2 hours and usually require dilation.
Vision Examinations usually 1/2 to 1 hours with extra time for eyeglass selection.
Contact Lens Evaluations expect 1/2 to 1 1/2 hours.
Follow up medical evaluations expect 1/2 to 1 hour.
What is a dilated eye exam?
A dilated eye exam is a longer appointment where the doctor instills drops in your eyes to temporarily enlarge the pupils. Enlarging the pupil allows the doctor to get a full view of the back of the eye and to determine if you may have diabetes, high blood pressure or other medical problems. It is a very important part of the eye exam. We like to perform a dilated exam on new patients and then again on a yearly basis to make sure you and your eyes are healthy.
The dilating eye drops take about 20 minutes to take effect and may last 4-5 hours. You’ll notice that your pupils are large when you look in the mirror. Your vision up close will be blurry and you may be more sensitive to the sunlight during this time. This is normal and the effects will go away in 4-5 hours. Most people feel comfortable to drive when their eyes are dilated, but if you have any concerns, please bring a driver with you to your appointment. We ask that you bring a pair of sunglasses with you to your appointment, but if you forget, we will give you a pair to take home.
How will I know which appointment type I need?
The best way to answer this question is to call our office and speak with one of our technicians. We will pick the appointment type that best addresses your needs and tell you what to expect the day of your appointment.
What should I bring to my appointment?
We ask that you bring registration and history forms, photo identification, insurance cards, a list of current medications, supplements and eye medications. Sunglasses may be necessary if you are scheduled for medical examinations with dilation. We encourage you to bring a driver, as you may have temporary difficulty with driving after dilation.
What if I need to reschedule my appointment?
We hope that you will honor your appointment time, however, we realize that unexpected events happen. If you need to reschedule, we ask that you call us at (248) 547-6656 as soon as possible, so we may offer open that appointment time to other patients in need.
What should I do if my address or insurance changes?
Please contact our office as soon as possible. Some insurances require authorization or referrals before we can see you for your next appointment and we do not want to delay your care.
We will call you the day before to confirm your appointment time. Multiple last minute cancelations or no nows may result in a rebooking fee. Please call (248) 547-6656 to keep us up to date. Our answering service will gladly accept messages after hours.